At Impact Coaching International, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products or services, participate in our coaching programs, or engage with our community.
We may collect personal information such as your name, email address, phone number, billing details, business information, coaching assessments, and any information you voluntarily provide through forms, coaching sessions, registrations, or communications with us. We also collect certain technical information automatically, including your IP address, browser type, device information, and website usage data through cookies and similar technologies.
We use your information to deliver our coaching services, process payments, provide digital products and resources, communicate with you, improve our website and services, personalize your experience, comply with legal obligations, and, where permitted, send updates, newsletters, and promotional content. You may unsubscribe from marketing communications at any time.
Coaching conversations are treated with care and confidentiality. However, confidentiality may be limited where disclosure is required by law or where there is a serious risk of harm to yourself or others. Our coaching services are designed to support personal and professional development and are not intended to replace medical, legal, financial, or mental health advice.
We may work with trusted third-party providers to support our business operations, including payment processing, email marketing, scheduling, website hosting, analytics, and customer relationship management. These providers are only given access to the information necessary to perform their services and are expected to protect your information appropriately.
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings, although some features of the website may not function properly if cookies are disabled.
We take reasonable administrative, technical, and organizational measures to protect your personal information. While we strive to maintain secure systems, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
We retain your personal information only for as long as necessary to provide our services, meet legal and regulatory obligations, resolve disputes, and enforce our agreements. Depending on your location and applicable law, you may have the right to access, update, correct, or request the deletion of your personal information by contacting us.
Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children without appropriate consent where required by law.
Because we serve clients internationally, your information may be processed or stored in countries outside your place of residence. By using our website and services, you consent to the transfer and processing of your information in accordance with applicable privacy laws.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website and services after any updates constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us directly.